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<div class="bvseo-question-answer" data-questionid="6241968">
<h2 class="bvseo-question">
I really love how these highlighters feel and how the ink does't puddle on the pages but they run out so fast. I just bought a new 10 pack, I store them upright with caps on, but the ink is empty.
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<div class="bvseo-author">Asked by: Allie</div>
<div class="bvseo-answer" data-answerid="6730208">
Hello, Allie. We apologize that your Sharpie Highlighters were dried out. We'll be more than happy to resolve this issue. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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<div class="bvseo-question-answer" data-questionid="6191587">
<h2 class="bvseo-question">
I like chisel tip and ink tank of this highlighter, however, the new version has a very short lifespan compared to the old black/clear barrel version. I always keep the cap tightly closed when not in use, however, the ink tank empties in unreasonable time
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<div class="bvseo-author">Asked by: himomma</div>
<div class="bvseo-answer" data-answerid="6725968">
Hello, Himomma. Thank you for sharing your feedback with Sharpie, and we are sorry to hear that your Sharpie Liquid Highlighters have stopped working . Please contact us directly, so we can have it resolved. We look forward to assisting you. Have a nice day.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-02</div>
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<div class="bvseo-question-answer" data-questionid="6176136">
<h2 class="bvseo-question">
I need the coral one only&nbsp;
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<div class="bvseo-author">Asked by: Sandy</div>
<div class="bvseo-answer" data-answerid="6725910">
Hello, Sandy. We appreciate you interest with our Sharpie Liquid Highlighters. You may purchase the Sharpie Liquid Highlighters, Coral to our partner retail stores such as Amazon, Walmart, Staples, Target and many more. Have a good day.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-10</div>
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<div class="bvseo-question-answer" data-questionid="6237764">
<h2 class="bvseo-question">
do they refill?
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<div class="bvseo-author">Asked by: bob37</div>
<div class="bvseo-answer" data-answerid="6724157">
Hello. The Sharpie Liquid Highlighters are not refillable. Have a great day.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-08</div>
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<div class="bvseo-question-answer" data-questionid="5980102">
<h2 class="bvseo-question">
Am I able to buy a 12-pack of the non-standard colors, for example, Coral, Indigo, &amp; berry??
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<div class="bvseo-author">Asked by: Manders</div>
<div class="bvseo-answer" data-answerid="6501713">
Yellow ink is the only color that is being sold as open stock from Sharpie Liquid Highlighters and the rest are being packed in 5 or 10 count on assorted color.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-10</div>
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<div class="bvseo-question-answer" data-questionid="5971200">
<h2 class="bvseo-question">
My pink sharpie EXPLODED on me trying open the cap on my first use, ALL OVER my white top. How do I clean this out?! Is it possible?
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<div class="bvseo-author">Asked by: Christy</div>
<div class="bvseo-answer" data-answerid="6490789">
We're so sorry to hear about this. Please contact us directly for further assistance.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-01</div>
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<div class="bvseo-question-answer" data-questionid="5732487">
<h2 class="bvseo-question">
I recently purchased the Chisel tip Sharpie Liquid Highlighter pack and I am curious as to why there is a metal spring in the cap. It does not appear to serve an actual purpose like a retractile ball point pen, it does not retract. Why is it there?
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<div class="bvseo-author">Asked by: KelleyJo</div>
<div class="bvseo-answer" data-answerid="6280871">
Hi, KelleyJo. The spring-like appearance in Sharpie Liquid Highlighter's ferrule is part of the venting component within the writing system.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-26</div>
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<div class="bvseo-question-answer" data-questionid="5606314">
<h2 class="bvseo-question">
Is there a way to add moisture/reliquidify when beginning to solidify? Removing the tip? Sharpie Accent Highlighters
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<div class="bvseo-author">Asked by: Susan</div>
<div class="bvseo-answer" data-answerid="6206760">
Hi, Susan. We have not tested Sharpie Liquid Highlighters to see if adding moisture inside will soften the ink. For optimum performance, we recommend storing the highlighters vertically with the clip up at normal room temperature. If you continue to experience trouble, please contact Sharpie directly or fill out the &quot;Contact Us&quot; link on the website.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-03-08</div>
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