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<div class="bvseo-question-answer" data-questionid="6147993">
<h2 class="bvseo-question">
Our hospital uses regular fine point sharpie markers on thermal labels because gel pens smear to unreadability. Do these pens smear on thermal labels or are they smudgeproof?
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<div class="bvseo-author">Asked by: Pbrst</div>
<div class="bvseo-answer" data-answerid="6642319">
Since thermal labels are glossy paper, a higher possibility that the ink of S-gel will smudge as we used water-based ink composition. This product are highly recommended to be used on standard paper.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-01-03</div>
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<div class="bvseo-question-answer" data-questionid="6062299">
<h2 class="bvseo-question">
These pens are smoother and don't smear as much as the Pilot G2. However, the grip absolutely stinks - it's uncomfortable and makes my hand ache after using it awhile. Sharpie almost had my favorite pen beat!! Any chance Sharpie can redesign the grip?
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<div class="bvseo-author">Asked by: Frank</div>
<div class="bvseo-answer" data-answerid="6576793">
Hello, Frank. Thank you for choosing Sharpie. We appreciate the feedback you shared with enhancing the design of Sharpie S-Gel. Rest assured this will be heard by our Management and Quality Team. Take care!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-22</div>
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<div class="bvseo-question-answer" data-questionid="6032510">
<h2 class="bvseo-question">
I have all types of Sharpie pens. I keep them in pen holders (separated by type) on my desk. Why is the color not identified on top of your pens? How do others know what the pen color is without pulling all of the pens out?
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<div class="bvseo-author">Asked by: LoveSharpies</div>
<div class="bvseo-answer" data-answerid="6553581">
As of the moment, ink color identifier for Sharpie S-gel pen series can be found to it's grip. However, we would be happy to consider your question turns into suggestion that will be forwarded to our Management and Quality team. Hopefully they might consider to enhance the design of the product for our consumer's reference.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-07</div>
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<div class="bvseo-question-answer" data-questionid="6028210">
<h2 class="bvseo-question">
When will Sharpie release more colors (especially green) in .38 s-gel and rollerball?
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<div class="bvseo-author">Asked by: Eddie</div>
<div class="bvseo-answer" data-answerid="6537698">
Since as of the moment Green ink is only available in Medium Point (0.7mm) from S-gel series. We are more than happy to consider this as a suggestion, and we will make sure that our Management and Quality teams would hear about this. Hopefully, they might consider to offer Green ink in Ultra-Fine point (.38mm) from S-gel series and Rollerball Pens.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-27</div>
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<div class="bvseo-question-answer" data-questionid="5894165">
<h2 class="bvseo-question">
I just submitted an email to support. I purchased a 4 pack of gel sharpie pens (black/.7 mm) and on two work properly the other two pens are skipping or there is barely any ink coming from the pen. I love the pens and I use them daily.
</h2>
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<div class="bvseo-author">Asked by: Andie</div>
<div class="bvseo-answer" data-answerid="6419041">
Hello, Andy. Thank you for letting us know that you contacted us that 2 from the 4 packs of your Sharpie S-gel pens did not work properly. We'll make a follow-up on our team for this concern be properly address in a timely manner. May you have a wonderful day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-03</div>
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<div class="bvseo-question-answer" data-questionid="5766530">
<h2 class="bvseo-question">
Hey, I was just wondering what makes the ink non-smudge different from a regular gel pen?
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<div class="bvseo-author">Asked by: Angus</div>
<div class="bvseo-answer" data-answerid="6298474">
Hi, Angus. We appreciate your interest in Sharpie S-Gel Pens. Please contact us directly, so we can have your concern addressed accordingly. Have a nice day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-03</div>
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<div class="bvseo-question-answer" data-questionid="5738495">
<h2 class="bvseo-question">
Would really like to see 1.0mm Purple and 1.0mm Green S-Gel pens. Is there any plan to make these?
</h2>
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<div class="bvseo-author">Asked by: DC-Toronto</div>
<div class="bvseo-answer" data-answerid="6272509">
Hi. Sharpie S-Gel Purple and Green are only available in 0.7 mm at the moment. We are unable to provide details whether they will also be released in 1.0 mm, however, be assured that our team will take your interest into account. Have a wonderful day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-19</div>
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<div class="bvseo-question-answer" data-questionid="5729647">
<h2 class="bvseo-question">
Hi there! Is the ink in these pens permanent?
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<div class="bvseo-author">Asked by: K_Tech</div>
<div class="bvseo-answer" data-answerid="6263362">
Hi. Sharpie S-Gel Pens do not contain permanent ink. They should, however, last on paper, which is the recommended surface type. Note that temperature and exposure to elements can also have a significant effect on the product's longevity or permanence.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-04-12</div>
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