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<div class="bvseo-question-answer" data-questionid="6032510">
<h2 class="bvseo-question">
I have all types of Sharpie pens. I keep them in pen holders (separated by type) on my desk. Why is the color not identified on top of your pens? How do others know what the pen color is without pulling all of the pens out?
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<div class="bvseo-author">Asked by: LoveSharpies</div>
<div class="bvseo-answer" data-answerid="7028418">
I painted the top chrome clicker with a red sharpie permanent marker and that works as a stop gap.
<div class="bvseo-author">Answered by: bob27</div>
<div class="bvseo-pubdate">Date published: 2023-11-23</div>
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<div class="bvseo-question-answer" data-questionid="6468015">
<h2 class="bvseo-question">
I've found that this pen does not seem to like the cold, at 35deg f it stopped writing. I've also noticed that at 80deg f it leaks. What is the operating temperature range for this pen?
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<div class="bvseo-author">Asked by: Supsupdr</div>
<div class="bvseo-answer" data-answerid="6935803">
Hi, Supsupdr. The operating temperature range for the Sharpie S-Gel Pen is room temperature. Have a nice day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-10</div>
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<div class="bvseo-question-answer" data-questionid="6459158">
<h2 class="bvseo-question">
Since the pens are water-based, would I be accurate in thinking they would not do well on a thin cloth material?
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<div class="bvseo-author">Asked by: Connie</div>
<div class="bvseo-answer" data-answerid="6924918">
Hi. The Sharpie S-Gel Pens are water-based ink pens and would not work well on a thin cloth material. Have a nice day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-24</div>
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<div class="bvseo-question-answer" data-questionid="6453785">
<h2 class="bvseo-question">
why does it not write when it is new
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<div class="bvseo-author">Asked by: frustrated</div>
<div class="bvseo-answer" data-answerid="6921231">
Hi. We advise you to check the tip seal on the pen if it has been removed. If the pen is still not working, please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-21</div>
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<div class="bvseo-question-answer" data-questionid="6429846">
<h2 class="bvseo-question">
I love the way these pens feel! I recently bought a multi-color pack of them. I thought the pens with a blue band would have blue ink, but it was black. Did I miss something?
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<div class="bvseo-author">Asked by: Mark</div>
<div class="bvseo-answer" data-answerid="6900300">
Hi, Mark. Thank you for sharing your review with Sharpie, and sorry to hear that the ink of your S-Gel Pens are incorrect. Please contact us directly, so we can have it resolved. We look forward to assisting you.
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-31</div>
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<div class="bvseo-question-answer" data-questionid="6377712">
<h2 class="bvseo-question">
Are Sharpie Gel pens permanent? We are only allowed permanent gel pens at work and am hoping to use these.
</h2>
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<div class="bvseo-author">Asked by: SAP95</div>
<div class="bvseo-answer" data-answerid="6853133">
Hi. The Sharpie S-Gel Pen contains water-based ink and not permanent. Have a nice day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-07-29</div>
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<div class="bvseo-question-answer" data-questionid="6325604">
<h2 class="bvseo-question">
Is the grip on these pens latex free? I can't tell from the website or the pictures.
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<div class="bvseo-author">Asked by: cb59</div>
<div class="bvseo-answer" data-answerid="6804358">
Hi, Cb59. You may check the product packaging and/or our website prior to purchase. Any product offered by Sharpie that are latex-free will have the latex-free claim prominently displayed on the packaging and/or disclosed in the product details on our website. If you do not see the latex-free claim, we cannot guarantee that the product has not been exposed to latex in the manufacturing process. Have a nice day!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-08-03</div>
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<div class="bvseo-question-answer" data-questionid="6239827">
<h2 class="bvseo-question">
What is the ball made out of? I love these pens but dropped a brand new with point out on a metal plate at work and it was done.
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<div class="bvseo-author">Asked by: Benny2001</div>
<div class="bvseo-answer" data-answerid="6730172">
Hello. We apologize that your Sharpie S-Gel Pen has broken. We'll be more than happy to resolve this issue. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Sharpie Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-14</div>
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